Didn’t setup domain as https How can I change it

#474786
  • Resolved Robert

    3 years, 4 months ago

    Rank Math free

    Rank Math Pro
    Set it up and went into wp-admin dashboard
    It said my domain had been disconnected and click to reconnect
    But the domain was listed as http and I need to connect it to https:
    Couldn’t figure out how to edit that
    Help
    Thanks
    Rob

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Meanwhile, the website HTTP status would be the one you have setup from your “WordPress Address” and “Site Address” on your WordPress Dashboard > Settings > General

    Address

    Please ensure that you have both of them with the same HTTP protocol.

    Looking forward to helping you.

    Thank you.

    Robert

    3 years, 4 months ago

    Rank Math free

    I purchased it at r********@g********
    Nov 13th 2021
    RANKMATH211113-3213-57606

    Thanks
    Rob

    Miguel

    3 years, 4 months ago

    Hello,

    Would you want us to merge the accounts under a single email address? If so let us know the preferred one.

    Looking forward to hearing back from you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Didn’t setup domain as https How can I change it’ is closed to new replies.