Cannot update RankMath PRO to 3.0.22 version

#474542
  • Resolved Stéphanie Hus

    3 years, 1 month ago

    Rank Math free

    Hi,

    For some reasons I cannot update RankMath PRO to the 3.0.22 version.

    I keep getting this error message : “La mise à jour a échoué : L’archive n’a pas pu être installée. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

    Thank you for your help

    Best regards,

    Stéphanie

Viewing 1 replies (of 1 total)
  • Md. Sakib Khandaker

    3 years, 1 month ago

    Rank Math agency

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    You have opened this ticket with a Free Rank Math account.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Back to your issue, it seems like some issue with the downloaded files.

    Please download the latest version of the PRO plugin file from your Rank Math account and upload it to your website.

    Here is a guide for your reference:
    https://rankmath.com/kb/update-rank-math-manually/

    Let us know how it goes. Looking forward to hearing back from you.

    Thank you.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Cannot update RankMath PRO to 3.0.22 version’ is closed to new replies.