Paid but got nothing

#474475
  • Resolved Anonymous

    3 years, 1 month ago

    Rank Math free

    Hey, I paid for basic package. Invoice is available in my account but nor are files, I also got no confirmation from fastspring on email: RANKMATH221107-1361-78175

Viewing 1 replies (of 1 total)
  • Miguel

    3 years, 1 month ago

    Hello,

    Thank you for contacting Rank Math today.

    We can see that your account now has a PRO subscription so the payment must have gotten through in the end.

    You can install the PRO plugin by following this guide: https://rankmath.com/kb/rank-math-pro-license-key/

    ​​​​​​Don’t hesitate to get in touch if you have any other questions.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Paid but got nothing’ is closed to new replies.