Pop up to link account does not appear

#474279
  • Resolved Holly

    3 years, 1 month ago

    Rank Math free

    Hi, I installed rank math, the pop-up to link the account appeared. I then deleted the app because I thought that I had to pay. I figured out, that I don’t have to pay so reinstalled it. This time it did not give me the pop-up to link the account. There is no Wizard to manually start the process. The plugin is basically dead with no way to make it work. It is installed but does not appear on my divi pages. I tried to reinstall, empty catch, sign-out and sign-in. Nothing works, it never gives me the pop-up to link. Can you help me, I really want the plugin.

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  • Anas

    3 years, 1 month ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math.

    You can connect the website to your Rank Math account from Rank Math dashboard > Help
    help

    You can access the Setup wizard from the same page:
    wizard

    Once done, you should be able to access the Meta Box in the pages.

    However, if the SEO Meta Box is not displayed, ensure that the Add SEO Controls option is enabled at Rank Math > Titles & Meta > [Your Post Type] > Enable Add SEO Controls
    controls

    Do note that some options are only available when you enable the Advanced Mode in the Rank Math dashboard:
    https://i.rankmath.com/JAj5ak

    Hope this helps.

    We look forward to helping you.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Pop up to link account does not appear’ is closed to new replies.