Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
It seems when you purchased the PRO subscription, it created a new account using the email you mentioned and the PRO subscription was applied to that account.
Would you like us to merge that account with the current account you are using to create this support ticket?
Looking forward to helping you with this one.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
