presto player - Support

Resolved Sabine Jokisch
3 years ago

Rank Math free

I am using presto player for word press. Why does rank math counts 2 videos in seo content AI media count although I only embedded 1 video. Thanks for your answer.

Viewing 4 replies - 1 through 4 (of 4 total)

Nigel
3 years ago

Rank Math business

Hello,

Thank you for contacting Rank Math for help with video schema showing up twice on your website.

I tried to replicate the issue but could not. Please may you share the direct URL to the affected post so we can check.

Looking forward to helping you.

Sabine Jokisch
3 years ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Sabine Jokisch
3 years ago

Rank Math free

Thank you for answering.

Jeremy
3 years ago

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

RankBot
2 years, 11 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘presto player’ is closed to new replies.