Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please follow these steps:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
That should fix the issue. Please let me know if that does not. We are here to assist.
please create a video regarding this kind of issue complete so that it can work on my end.
So that we can follow the same steps as u can show in that video.
Thank you
cheers.
Hello,
I checked your sitemaps, and they are working now. Please confirm if you still need a video guide which steps would you like addressed in the
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
