Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
If you are trying to validate data while accessing the website from a different location, you need to force the change of country in the dropdown at the upper right corner of the screen.
Please also ensure that there are no Ad-Blockers installed in your browser upon purchasing Rank Math PRO.
Let us know how this goes.
Thank you.
Hello again,
Actually my card is INT VISA, It’s credit card and I can pay by USD.
Seems like your websites blocked my Card number due to internet interruption while purchasing in my side.
I’m trying to purchase from The Philippines which is not located in the country in the dropdown at the upper right corner of the screen.
Kindly please check and let me know what to do.
Thanks,
Hello,
The Philippines is in the country list under Asia.
Please select it and try to make the payment again.
If the issue persists, please get in touch with the support of FastSpring(our payment provider): https://fastspring.com/consumer-support-form/
Let us know how that goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
