Rank Math SEO score not updating

#471644
  • Resolved Swiftrank Solutions

    3 years, 1 month ago

    Rank Math free

    Hello. I am working on a client website to get the green score on most of WooCommerce products.
    So when Add a focus keyword and optimize it for SEO the the score increases, I update the product, and after the updated the SEO score still visible in the product edit. I head back to products and check the SEO score in the tab and there is always a previous SEO score displaying. Then I went to Rank Math > Analytics and see if there is update for URL score for SEO and there is also previous score displaying, it is not updating.

    Can you assist me in this regards. Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jeremy

    3 years, 1 month ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools.

    Ensure that you have enabled advanced mode to see the Database Tools tab.

    Then, click on the button “Recalculate Score”, wait for it to process, and click on the button “Rebuild Index”.

    That should update the scores. Let us know how that goes. Looking forward to helping you.

    Swiftrank Solutions

    3 years, 1 month ago

    Rank Math free

    https://ibb.co/HCPwkGK

    Trying to recalculate the SEO score and this error is happening.
    I cleared Purge Analytics Cache
    Is there anything more needed in it?

    Jeremy

    3 years, 1 month ago

    Hello,

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank Math SEO score not updating’ is closed to new replies.