Can not pay by card or Paypal for Pro from Hungary

#470418
  • Resolved László Tavaszi
    Rank Math free

    Hi,

    I would like to ask for your help cause I can not pay by card or Paypal, the error message is that:
    “An unexpected error occurred, and we are not currently able to accept payment.”

    I’ve tried it yestoday several times and now, but with no success.
    Is there a way to get a direct paypal.me link or somthing to get te Pro plan in your sale perido please?

    Thanks for your kind help.
    Laszlo

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    Unfortunately, we don’t have a direct PayPal link to purchase the plugin.

    Please ensure that your payment method supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If everything from the above is enabled and working, you can also try using a different credit card instead.

    You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

    Please let us know how that goes.

    He Anas,

    Thanks for your fast reply.
    I use my card for subscriptions in USD for years now without any problem. Examples: Google Inc, Hostgator, Cloudways etc.

    The worst thing that i can not pay even with PayPal, Just get an error message without error code or something that can make me able to find the solution.

    Is there a way to get the error code for my transactions? I know that it requies a little more work and effort from your side, but come on, i Just want to Pay for your Pro version.

    Hello,

    Can you please try using a different browser and try again to pay with the methods available to you?

    We’re here to help you with this one.

    Thank you.

    Hello,

    Thanks for your suggestion, finally it worked in Ms Edge with card.

    All the bests,
    Laszlo

    Hello,

    Welcome to the PRO version of Rank Math. We’re supper happy that this resolved your issue.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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