Update Plugin

#468802
  • Resolved Jacob Kern

    3 years, 5 months ago

    Rank Math free

    I have auto update activated, however, when I go to update manually (because it is not auto updating either) I get this error.

    Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Viewing 1 replies (of 1 total)
  • Anas

    3 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    This error is usually caused when you’re updating the plugin but it is not yet connected to your Rank Math account.

    Please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.

    Once done, update the plugin to its latest version.

    Hope that helps.

    Thank you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Update Plugin’ is closed to new replies.