Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
You have opened this ticket with a Free Rank Math account.
Can you please share the email you used to purchase the PRO subscription?
From the error, it seems like some issue with the downloaded files.
Please download the latest version of the PRO plugin file from your Rank Math account and upload it to your website.
Here is a guide for your reference:
https://rankmath.com/kb/update-rank-math-manually/
Let us know how it goes.
We look forward to helping you.
It seems like its expired, is this the problem? how to renew it, just buy it agian ?
https://postimg.cc/w36GnH9N
Hello,
Yes, your subscription expired back in August this year so you would need to buy it again from the pricing page here: https://rankmath.com/offer/
Don’t hesitate to get in touch if you have any other questions.
Hello,
Glad that helped.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
