why does the url not change when I use the divi module

#467311
  • Resolved info ldcd

    3 years, 5 months ago

    Rank Math free

    I change the url to include keyword in divi module
    I save in divi
    but the page url does not change so i have to go into the editor to change the url

    is this by design or am i missing something?

Viewing 1 replies (of 1 total)
  • Jeremy

    3 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Can you please share a video screencast of your issue so we can try reproducing the issue on our end? You may use this handy tool https://loom.com/ to record your screen and share the URL here.

    Also, please check if you have a firewall on your website that may be blocking our API route that won’t allow our plugin to save the changes in DIVI: https://rankmath.com/kb/meta-data-not-saving/#firewall

    Looking forward to helping you with this one.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘why does the url not change when I use the divi module’ is closed to new replies.