Update

#465914
  • Resolved Support Klantenfabriek

    3 years, 5 months ago

    Rank Math free

    Good afternoon,

    We can’t update the plugin:

    Update failed: Het pakket kon niet geïnstalleerd worden. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Can you help us?

    Regards,

    eric

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    This error is usually caused when you’re updating the plugin but it is not yet connected to your Rank Math account. In this case, please follow the steps here:
    https://rankmath.com/kb/no-connected-websites-found/#num-1-disconnect-your-website

    Once done, update the plugin to its latest version.

    Hope that helps.

    Thank you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Update’ is closed to new replies.