Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Sorry for the issue you are facing.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
When i scanned the error url in google for redirect error then it showed me that rankmath is causing the problem so I disabled redirect manager in rankmath then this url opens and then shows 404 error and when i enable the redirect manager and then when i open this url then it shows that you have been redirected many times . Please help me fix this error.
Yes rankmath is the only cause of the problem. Thats why i have disabled redirection manager in rankmath please help me fix it because i want rankmath redirection manager to be on.
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This reply was modified 4 years, 8 months ago by
Facts Pedia.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I have set the time to 3 hours so please check it fast
Hello,
Thanks for the details.
You had enabled this setting to redirect all 404s to the homepage:
Since Rank Math passes the query parameters to the target URL – that was causing the loop.
I have disabled it for you and now the correct status is showing.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
If this issue is fixed then when search console error would be fixed. Because the at which it shows error doesn’t exist and i have started the validation 15 days before when it will be fixed ?
Hello,
That is something we can’t tell you since the validation duration depends on Google.
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
