Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
The tickets for the FREE version of Rank Math are open and available for everyone. If you’ve anything private to share with us which you don’t want to show publicly, you may add them in the sensitive data section, where you’ve added your login info already. It is completely secure and only our support staff has access to that section.
Regarding your issue, since you merely discussed the problem, it’s tough to understand the issue properly. Can you please add more information about the issue you’re encountering with?
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
