Rankmath causes conflict in woocommerce booking tool

#464920
  • Resolved petersterx

    3 years, 5 months ago

    Rank Math free

    Hi RankMath,

    I use your plugin on my website for a while. Everything went well, but starting from some weeks I notice that RankMath causes an error.

    When I change a booking date as “not available”, I receive an error. By deactivating plugins it seems that when the Rankmath plugin is deactivated, everything works well. When Rankmath plugin is activated I receive this message:

    “Something went wrong while saving your page. There can be several reasons why the save fails, such as lack of server resources, firewall blocks, plugin conflicts, or server misconfiguration. You can try to save by clicking Try again, or you can download a backup of your unsaved page by clicking Download backup. Backups can be restored using the portability system when you edit your page again.

    It might help to contact your host and ask if they can increase the following PHP variables: memory_limit, max_execution_time, upload_max_filesize, post_max_size, max_input_time, max_input_vars. In addition, an analysis of your firewall bug report (such as ModSecurity) can show false positives that cause saves to fail.

    Finally, it is recommended that you temporarily disable all WordPress plugins and browser extensions and try saving again to see if there is a conflict somewhere.”

    This message started some weeks ago.

    Website details: all plugins and thema at latest version
    Bookings and appointment (PluginHive)
    Woocommerce
    RankMath latest version

Viewing 1 replies (of 1 total)
  • Anas

    3 years, 5 months ago

    Rank Math business

    Hello,

    Thanks for contacting Rank Math, and sorry for any inconvenience caused.

    Please ensure that the following PHP values are set in your site’s configuration. You can get in touch with your web host and ask them to set the following values:

    PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rankmath causes conflict in woocommerce booking tool’ is closed to new replies.