Hello,
Thank you for contacting Rank Math.
To remove that navigate to Rank Math > Titles & Meta > Product > Disable Slack Enhanced Sharing
Hope that helps.
Thank you.
Hi Anas,
I have tried as you’ve instructed but the admin author embed still remains.
Hello,
The issue should be resolved after disabling Slack Enhanced Sharing option, just as my colleague mentioned above.
I can see that the meta tags are still present on your website, and it seems to be a caching issue.
Can you please try clearing the cache of your website to see if that works for you?
Let us know how it goes. Looking forward to helping you.
Thank you.
Update:
https://ibb.co/smWSPZ9
Disabling SEO Details from this setting fixes the visual issue, that was causing it.
But the author issue still persists, please advice 🙂
Alright Guys, I’m gonna be needing a bit more help.
I have disabled Slack Enhanced Sharing for every option available, yet the author “admin” tag still remains.
Could you please clarify the process of clearing the cache?
Also I’ve run into another major problem.
With Rank Math enabled as a plugin, the products listing page gets fully messed up. It causes the spacing between each Products to be huge. I am attaching screenshots.
https://ibb.co/HGM8HqL
Here you can see the issue, with Rank Math Being Enabled
https://ibb.co/74Z76Ln
This is with Rank Math Disabled, the page returns to normal
https://ibb.co/P1Z2jkX
For Reference, this is with Rank Math Enabled but Zoomed out to 50%
I hope I was able to clarify the problem. I’m guessing this is a bug. Please get back to me with details.
Hello,
I can check that the enhanced sharing tags are no longer being added to your site and the author name has been removed from the link preview:
For the issue with the WooCommerce product list, please follow this guide: https://rankmath.com/kb/woocommerce-products-page-misaligned/
Hope that helps. Let us know if you need any other assistance.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
