Schema

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

If you want to remove the current reviews from the Rank Math Product schema, you can use the following filter:

add_filter( "rank_math/snippet/rich_snippet_product_entity", function( $entity ) {
    unset($entity['aggregateRating']);
    unset($entity['review']);

    return $entity;
});

The filter should be added to your active theme’s functions.php file. Here’s another way to apply the filter using the rankmath.php file:
https://rankmath.com/kb/filters-hooks-api-developer/#adding-filters-and-hooks-in-rank-math-php

I have not yet added the filter as we may need to ask for FTP logins since your site is live. This is to avoid any unexpected issues upon editing your theme files.

Once done, clear your website’s cache and check again.

Let us know how this goes.

Thank you.

Hello,

Thank you for providing us with your WP admin login.

Checking your admin dashboard, it seems the filter code is already applied but it doesn’t seem to affect the schema. Even without our filter code, I wasn’t able to see any schema from reviews.io anywhere on your page and our Schema structure is currently active. Can you please confirm the schema from reviews.io is currently disabled?

We are looking forward to helping you with this one.