Subscription

#462757
  • Resolved Sven

    3 years, 2 months ago

    Rank Math free

    Hello,

    I subscribed to Pro and paid. But the subscription is not shown in my account.
    My account is/was with my email s*********@g********

    I paid with paypal and my business account i***@r**************

    Then I changed my email in the account to i***@r************** but that didn’t help. I can see my payment in the invoice tab.

    Kind regards
    Sven Rochel

Viewing 2 replies - 1 through 2 (of 2 total)
  • Jaideep Asrani

    3 years, 2 months ago

    Hello,

    Thanks for contacting us and sorry for the inconvenience caused.

    We can check that your subscription status is already set as PRO.

    Please follow this guide to install and activate Rank Math PRO on your site: https://rankmath.com/kb/rank-math-pro-license-key/

    Hope that helps. Let us know if you need any other assistance.

    Sven

    3 years ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Subscription’ is closed to new replies.