Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Can you please share your website URL with us so we can further check it on our end? You may share the URL in the sensitive data section.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Recently our domain name resolution DNS has changed. Does this directly affect Google’s indexing and sitemaps? I found that the time point of abnormal data coincided with the time of domain name resolution change. How should I deal with this situation?
Hello,
Yes, if Google crawled the website during the DNS change, it might affect the indexing.
However, I checked the sitemap, it is working fine.
Can you please follow these steps?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Once done, clear your website cache, remove all the sitemaps from the Search Console and resubmit the sitemap_index.xml.
Hope this helps.
We look forward to helping you.
Thank you for your reply, I have already tried the refresh method you provided. Nothing works. I don’t think it’s a cache issue, and now some of my previously indexed pages are now getting auto-redirect errors in large numbers. But actually I didn’t do any redirection work.
Now I check one by one, and I can only think that it is because the domain name has undergone a new DNS resolution. Will this situation affect the website IP recognition and cause the Google robot to automatically redirect? But now how do I deal with it, I have limited skills in this area.
Hello,
If you check the screenshot in the sensitive data section you’ll see that the sitemap is loading correctly for your website.
We also tested it via the Googlebot and were able to see that it’s responding with a successful status code so it’s able to be fetched.
So, it’s just a matter of submitting the sitemap according to this tutorial and waiting for Google to crawl it and update the results: https://rankmath.com/kb/submit-sitemap-to-google/
Don’t hesitate to get in touch if you have any other questions.
The Bing engine recognizes the sitemap all fine, and the page index keeps increasing. On Google’s side, a series of errors began to appear on the 5th.
Everything works fine with sitemap submission.But Google is always reporting an error.
Hello,
Please share a screenshot of the error you are getting in your GSC account. Please make sure to click on the sitemap and share the detailed error and the last read date in the screenshot. You can use a tool like https://imgbb.com to share the screenshot.
Looking forward to helping you.
The sitemap submitted in Bing is the same, but without any errors.
https://ibb.co/cCkYNgX
Hello,
Please try submitting the sitemap with the following structure: https://yourdomain.com/?sitemap=1
Also, make sure to remove all the other sitemaps you have currently submitted on GSC and only submit the main one.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
