Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
The renewal isn’t successfully initiated. Please try to purchase the subscription again here and ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using a credit card instead.
Please let us know how that goes.
The payment has been made but the subscription is still invisible.
Our account had 1000 Keywords. Can you please refill the Keywords from 500 to 1000?
Hello,
We have made an exception for you this time and have upgraded your subscription to 1000 keywords and 25 Content AI Credits. Please keep your subscription active in future to keep the mentioned benefits.
Thank you!
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
