Error when updating to 1.0.42.3

#45880
  • Resolved RMAD20
    Rank Math free

    When updating it causes an error dump on my website, no issues using the plugin for around six months beside this update. The plugin does still work after updating however judging from the PHP dump it fails to find certain wrapper.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This error might be suggest that the installation was not successful. One of the libraries that was removed in the Rollbar which this error is referencing. Please delete the plugin and perform a fresh install and let us know if this is still reported.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Thanks for that solution, Michael Davis,

    please post this on wordpress.org, if you please. There are others, and me as well, that have had this issue and posted about it.

    THX!

    And a follow-up question: Will settings etc. be lost, when deleting the plugin from a site?

    Thanks.

    And another one: reactivating the plugin to export the settings does not work as described: no file is being downloaded…

    RMAD20
    Rank Math free

    Hi Michael,

    Thank you for your quick reply, I can confirm a fresh install works without any issues, many thanks 🙂

    Hi @o-mueller,

    Thank you for contacting Rank Math today.

    Performing a fresh install should not cause any data loss.


    @alexander-dc
    I am glad that this fixed the issue 🙂

    Looking forward to helping you. Thank you.

    ​​​​​​

    Thank you Michael,

    except for two sites that still showed a REST-API error the other ones could be fixed with your workaround.

    Best regards,
    Olaf

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Error when updating to 1.0.42.3’ is closed to new replies.