SEO Analysis not updating

#45645
  • Resolved Mba Journal

    4 years, 10 months ago

    Rank Math free

    Hi there,

    we have issues with the on site set analysis. My authors have on site analysis access only.
    When they change/add the SEO focus word it disappears after updating the post. Also admin does not see the SEO word. It also disppeared after I – as admin – set the key word.
    I also tried it from the overview – post page with the same effects.

    To troubleshoot I enabled more On site options for the author and now the SEO keyword is updated. But the analysis calculate in the post only (77/100). The overview is not updated and still shows 15/100 and missing key-word.

    Is this a issue of my setup? What options are required for authors that the SEO Analysis (nothing else) works?

    THX
    Michael

    PS: My authors complained that the language of the on site analysis tips is not professional. You may want to think about a more formal version for professional editors.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto

    4 years, 10 months ago

    Rank Math business

    ​​​​​Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Mba Journal

    4 years, 10 months ago

    Rank Math free

    Unfortunately, even when trouble mode is on, all plugins deactivated, using Twenty Twelve, the effect is reproducible.

    1) Open all posts
    2) Edit Focus word so it doesn’t exists in title -> ranking 16/100
    3) Open post
    4) Edit focus word to comply with title -> ranking 67++/100
    5) return to all post -> ranking is still low at 16/100

    Overview shows lower ranking levels as within post edit mode.

    Alberto

    4 years, 10 months ago

    Rank Math business

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘SEO Analysis not updating’ is closed to new replies.