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Hi there, I just upgrated to Pro and i want to add a website but in the website subpage, its not giving me the option to add a website. Can you help me with that?
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Hello,
Thank you for contacting Rank Math.
To add a new website to your account, you need to connect it to your account from WordPress dashboard > Rank Math dashboard > Help
Once it is connected, it would be displayed in your Rank Math account.
Hope this helps.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since you already have your PRO subscription, you don’t need to pay extra to install it on other websites you own.
Please ensure that you have installed both the PRO plugin and the Free one as you need them together.
You can download the PRO plugin here: https://rankmath.com/my-account/
After confirming that, please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and connect your paid Rank Math account again.
After doing so, the site should be added to your RankMath.com account.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘regarding multiple websites’ is closed to new replies.