Sitemap 404

#454710
  • Resolved Spiros Makaronas

    3 years, 6 months ago

    Rank Math free

    Hello, i’m having issues viewing the rest of my sitemap.

    I can see the basic sitemap_index.xml and the product-sitemap1.xml which only contains the shop page.

    The theme i’m using is woodmart, which have previously worked with rankmath.

    Everything is up to date.

    I’ve also followed everything in this topic: https://rankmath.com/kb/fix-sitemap-issues/#404-error
    Additionally, i’ve disabled all the plugins and reverted to Twenty Twenty and still got that 404 sitemap error.

    Even with the apache .htaccess and even tried disabling the sitemap transient cache but nothing.

    I’m not using any caching plugins except CloudFlare with i’ve paused for testing purposes with the sitemaps.

    Here’s a list of my plugins:
    https://prnt.sc/FzDlSx-0jRbC
    https://prnt.sc/e_pddLQGCekl

    Thanks for your time

Viewing 4 replies - 1 through 4 (of 4 total)
  • Anas

    3 years, 6 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Spiros Makaronas

    3 years, 6 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Spiros Makaronas

    3 years, 6 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Jaideep Asrani

    3 years, 5 months ago

    Hello,

    Sorry for the unexpected delay and any inconvenience that might have been caused due to that.

    I can check that you have set your site as Noindex in WP Dashboard > Settings > Reading > Search Engine Visibility and that’s why the URLs are not being added in the sitemap and sitemaps are returning a 404 error as they are empty.

    The sitemaps will work fine once you set your site as Index.

    Hope that helps. Let us know if you need any other assistance.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Sitemap 404’ is closed to new replies.