Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you give us some more details about your error? Maybe could you upload some screenshot? You can upload them to https://imgur.com/ and add their URLs to the Sensitive Data section.
I have checked your website settings and also your website in the Facebook Sharing Debugger Tool and everything seems fine (I have attached a link to the report done by Facebook on the Sensitive Data section).
Looking forward to helping you. Thank you.
Thanks for your reply! Now it’s working… I don’t know why, before I was fighting with it for several weeks… maybe the debug call triggered an refresh of the data.
I attached the picture how it looked before, and since that I actually didn’t change anything.
Thank you very much!
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This reply was modified 4 years, 10 months ago by
Kevin. Reason: added comment for picture
Hello,
Maybe since that could refresh the Facebook cache and then, display the right image.
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Kevin,
I don’t see anything in the sensitive data section.
Can you please check once again?
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
