Sitemap Issue

#450006
Viewing 12 replies - 1 through 12 (of 12 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It seems that Google Search Console is showing four different variations of your sitemap. Can you please check if four variations of your sitemap were added to GSC?

    To check, please head over to GSC > In the sidebar, select your website > Sitemaps and check submitted sitemaps.

    If yes, please remove three other variations except: https://nustafashion.com/sitemap_index.xml

    To remove them, click on the sitemap you want to remove, click on the 3 vertical dots in the top-right of the page then Remove Sitemap.

    remove sitemap from GSC

    If you see only one sitemap URL there, please try re-submitting your sitemap URL.

    To remove, please follow the mentioned instructions above, and here how you can submit again:

    submit sitemap to GSC

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    ​​​​​​​

    I had tried this method of re-submitting & removing the sitemap from GSC many times. But it still shows these 4 sitemap URLs.

    Is there any other way to resolve let me know..

    Hello,

    Those sitemap versions you have shared are opening fine. They should be redirected to your final version shared by my colleague above.

    In this case, please add this code to redirect them:
    https://rankmath.com/kb/fix-sitemap-issues/#apache-error

    Please take a backup of your .htaccess file before editing.

    I hope that helps.

    Thank you.

    Thanks for your reply,

    I have tried all the above methods nothing has been changed yet.

    Hello,

    Can you please share a screenshot of the sitemaps section (Google Search Console sidebar > sitemaps) with us? So that, we can investigate the issue further for you.

    Looking forward to helping you.

    Thank you.

    Here it is a screenshot
    Click the below link

    https://ibb.co/6XpN9Td

    Hello,

    I’ve checked the screenshot you’ve shared with us and it seems to be fine as it should be. The situation is that you’re seeing the 4 variations of your sitemap URL only while you’re using URL inspection tool.

    In this case, Google might have found the URL referenced on all of them at some point in the past. But you don’t have to be worried, as on sitemaps it’s showing the exact URL of your sitemap and your site has been indexed perfectly.

    Also, I can see that only one of the four variations of those URL has 301 redirection, where there should be only on URL without 301 redirection. Here is a screenshot below for your reference:

    Please try redirecting the three other URLs of the four variations as my colleague mentioned above to see if that resolves your issue.

    But if it still doesn’t, you can continue as well without being worried about this situation.

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Hello,

    Okay, I will redirect all other URLs too and will wait for a few days..

    Thank You, for your support.

    Hello,

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

    Tried all method waited for a week,
    nothing changed.

    thanks for your support.
    Maybe I have to continue with this without worrying about this issue.

    Thanks

    Hello,

    I can still see that the other URLs doesn’t contain redirection. You can also ask your hosting provider to do that for you.

    However, if you want to leave it as it is, we respect your decision in this matter.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

The ticket ‘Sitemap Issue’ is closed to new replies.