not able to activate plugin

#44919
  • Resolved Harsh Rathore
    Rank Math free

    i freshly installed wordpress on my site and installed rankmath plugin I activated the rank math plugin from plugins section now it should open setup wizard by default but it didn’t opened so I clicked on setup wizard option now it asked me to connect with my rank math account I clicked activate rankmath it opened my rankmath account asked me for permission to ass my site in my account I clicked ok but now it redirected me to the same activate plugin by connecting to rank math again I tried to connect many times but it redirected me to the same step back and again I tried everything from deleting the plugin and reinstalling it to resetting my WordPress I even removed my site from my rank math account thinking may be happenin’g because its already there but nothing worked now what I did I simply skip activate plugin step and completed and setup wizard and later enabled the plugin from site analyser as it asked me to activate the plugin I clicked that text and found an activate plugin option there I connected myaccount and plugin was successfully activated but what I am asking now is “is there any problem with that should i reinstall it or no need?”

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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It is likely that this was caused by a temporary connection issue to our server but since you have now been able to activate the account, I don’t think that this would cause an issue going forward.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘not able to activate plugin’ is closed to new replies.