-
Users with the editor or author role cannot update the meta data. When edited, the update button remains vague instead of printable. This problem is not with administrator users.
The website uses Wordfence. I have configured the firewall but without success.
Articles I have looked at:
https://rankmath.com/kb/meta-data-not-saving/
https://rankmath.com/kb/whitelist-rank-math-in-wordfence/The problem is not that they are not saved, but that changes are not even detected and the update button is not lit/clickable. This problem is with all users except administrators.
-
Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Wordfence is blocking the
updateMetaroute.
As you have already whitelisted the routes, please get in touch with your web host and ask them why the route is still blocked and returning a 403 error.
I hope this helps. Looking forward to helping you.
The ticket ‘Editor users (and below) cannot update meta data’ is closed to new replies.