Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
You have opened this ticket with a Free Rank Math account.
Can you please share the email you used to purchase the subscription?
To fix the issue, ensure that the PRO plugin is installed on your website, then, log in to your Rank Math PRO account with the email you purchased your subscription at https://rankmath.com/my-account/
Then, reconnect your website to your Rank Math PRO account by going to WordPress dashboard > Rank Math dashboard > Help > Disconnect and Connect.
I hope this helps.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.