Hello,
Thank you for contacting Rank Math today.
That information is controlled by our payment provider and only they can make the adjustments to this data.
Please get in touch with them via this form to get assistance in changing the data of the invoice: https://fastspring.com/consumer-support-form/
Don’t hesitate to get in touch if you have any other questions.
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Hello,
As my colleague mentioned above, you may need to fill up the form as our payment system relies on FastSpring (our payment processor).
Many companies choose to rely on globally recognized payment partners like FastSpring to handle the complex process associated with handling payments (such as collecting tax in every country) at scale.
That way, the lengthy process of registering to collect tax in every country can be left to the company that’s dedicated & specialized in being the best at handling that – letting us spend more time focusing on our product.
I hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
