vat id

#448165
  • Resolved Petri

    3 years, 3 months ago

    Rank Math business

    FastSpring doesn’t regonize our VAT ID even though its valid.
    Can it be fixed so we can purchase the product ?

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please ensure sure that the flag during checkout is showing the correct country at the top right corner? Here’s an example screenshot:

    C

    If you are trying to validate data while accessing the website from a different location, you need to force the change of country in the dropdown.

    Lastly, if you are using a Proxy or VPN, please disable that and use your actual ISP to update your payment method.

    Let us know how this goes.

    Thank you.

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