Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
You have opened this ticket with a Free Rank Math account.
Can you please share the email you used to purchase the PRO subscription?
To update Analytics, please follow this guide:
https://rankmath.com/kb/delete-old-analytics-data/
For the image attributes, Rank Math only adds missing ALT attributes for images added in the post or product content(inside the content editor), it will not do so for images used in headers, sidebars, footers, etc, and the images added using other plugins.
Also, the attributes are applied on the fly, Rank Math does not add these values to your database but instead applies the tag dynamically when displaying the page.
Please use your browser’s developer tools to inspect the page and check the image attributes on the source code.
Hope that helps.
We look forward to helping you.
Hello Bhanu,
I had installed rank math free and have recently updated to pro for my website Elizabeth-tours.com
I am a small business owner and not an IT expert.
Unfortunately, I can not fetch any analytics or other data from rank math. Everything keeps showing 0.
I have already rebuilt the index and deleted data. Then tried manually to fetch data.
I have also set up a new 4G analytics account but everything without result.
Can you help?
Jan Sas
i***@e******************
Hello,
Please add the following filter on your website:
add_filter( 'rank_math/analytics/log_response', '__return_true' );
After adding the filter, please run the pending Scheduled Action on your WordPress Dashboard > Tools > Scheduled Actions > Pending
https://yourdomain.com/wp-admin/tools?page=action-scheduler&status=pending
When some actions have completed running, please check the Analytics log under wp-content/uploads/rank-math and share that with us.
Looking forward to hearing back from you.
How can I add a filter to a WordPress site?
Hello,
Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/
Hope this helps.
We look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
