News Sitemap Error

#447039
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  • Reinelle

    3 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    It seems that you’re using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Meanwhile, please note that only the posts/pages published in the last 2 days are included in the News Sitemap as per Google’s News Sitemap Guidelines. Here’s a link for more information:
    https://rankmath.com/kb/news-sitemap/

    Looking forward to helping you.

    Thank you.

    RankBot

    3 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘News Sitemap Error’ is closed to new replies.