twitter image not showing

#445486
Viewing 5 replies - 1 through 5 (of 5 total)
  • Jeremy

    3 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    We checked the URL you shared and it seems to be previewing the image just fine:

    twitter

    Please check again after clearing your browser’s cache and let us know if you need any other assistance.

    Thanks.

    Chris Makara

    3 years, 3 months ago

    Rank Math free

    thanks. any idea why it didn’t initally work? i have noticed this with some other posts as well on the site. it almost seems like if you are the first person to share the link on twitter, it doesn’t work at first but then when you try again later it works. like a delay on twitter’s side to actually fetch the image?

    can you try picking some random posts from https://www.ordergroove.com/blog/page/4/ (more than likely these haven’t been shared yet) and see if you can replicate the issue?

    thanks!

    Jeremy

    3 years, 3 months ago

    Hello,

    This may be just a temporary caching issue that can be resolved by clearing your website cache.

    We checked some of the posts again and we have no trouble displaying their images. Please refer to my screenshot again:

    twitter

    Looking forward to helping you.

    Chris Makara

    3 years, 3 months ago

    Rank Math free

    Hmmm…I’ve had others tell me they experience the same issue. Here is a video showing how it works for some blog posts but not others – https://watch.screencastify.com/v/gbTpmCxMW53DP47KNpxS

    Nigel

    3 years, 3 months ago

    Rank Math business

    Hello,

    you can check the link using Twitter’s card validator. If the test results end with “Card loaded successfully”, then the image has been implemented correctly even if the preview does not render.

    Hope that helps. Please let us know if you have questions.

    RankBot

    3 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘twitter image not showing’ is closed to new replies.