Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
You are using Rank Math PRO on your site but you have created this ticket using a free account. Please share the email address of your PRO account or the receipt that you must have received from FastSpring so we can check and assist you further.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
