Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Can you please share the affected URL with us so we can further check it on our end?
Looking forward to helping you on this one.
Hello,
We have checked your site, but it seems that it is currently under maintenance mode.
In this case, we can check your site in-depth and take a closer look at the settings.
Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I checked a random product page, click on the category item of the breadcrumbs and it seems to be working just fine. It redirects me to the actual category page.
Can you please share the actual affected page where the issue occurs?
Looking forward to helping you.
When you go to any product then click the category in the breadcrumbs it always takes me to this page
https://www.kmppersonalisedgifts.com/product-category/aprons/
Hello,
Thank you for your patience as we look into why your breadcrumb category links are only loading the aprons category page.
The issue was not related to Rank Math but to the Elementor product category page template settings which were set to display only the Apron category. Changed the setting to dynamically display based on the selected category. See screencast in sensitive data. For further assistance, you can contact Elementor support.
Hope that helps. Please let us know if you have questions.
Thank you so much. I am new to all this! It is very much appreciated.
Hello,
I am happy it helped you. Do you have any other questions or do you want us to mark this as solved?
Thank you.
Hi,
It can be marked as solved.
Thank you
Hello,
We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
