How to know which account is connected with RANKMATH

#443509

Resolved Titanium Aamir
3 years, 6 months ago

Rank Math business

My client purchased RANKMATH subscription and he wants to connect other sites too but he forget that which account he used for RANKMATH subscription. RANKMATH PRO is connected with 1 of his site but he don’t know which account is connected. He wants to know email address account which he used for purchase.

Viewing 3 replies - 1 through 3 (of 3 total)

Jeremy
3 years, 6 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Can you please search and forward a receipt from FastSpring.com so we can locate your account and confirm the purchase?

You can add a screenshot link using this tool in the sensitive data section

It is completely secure, and only our support staff has access to that section.

Looking forward to helping you.

Thank you.

Titanium Aamir
3 years, 6 months ago

Rank Math business

How to use FastSpring ? My client don’t have any information. I added my Site details and credentials in sensitive data box . Is it not possible that you can check RANKMATH is connected with which account ?

Jeremy
3 years, 6 months ago

Hello,

We apologize for the delay and inconvenience.

I took a quick look at our system and the website domain you mentioned is currently associated with the email address I added in the Sensitive Data section.

Kindly check.

We are looking forward to helping you.

RankBot
3 years, 5 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘How to know which account is connected with RANKMATH’ is closed to new replies.