Can’t enable the Index Status tab Under Search Console.

#443420
Viewing 7 replies - 1 through 7 (of 7 total)
  • Nigel

    3 years, 8 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math for help with connecting your Google Search Console (GSC) account to Rank Math.

    Please reconnect your Google services by going to Rank Math > General Settings > Analytics and clicking “Reconnect” at the top right corner. Screenshot:

    Once you are taken back to your WordPress dashboard, please make sure you select the correct property in the Google Search Console settings. In this case, that would be the HTTPS, WWW version of your website. Please note that Rank Math does not support domain properties (sc-domain:yoursite.com) that may be why it is not displaying the index status tab.

    Hope that helps. Please let us know if you have questions.

    Once you have

    Olessi Nar

    3 years, 8 months ago

    Rank Math free

    I tried reconnecting, but the same problem occurs. It doesn’t let me choose http://olessinar.com/. The only option it shows is sc-domain:yoursite.com.
    How can I fix that?

    Jeremy

    3 years, 8 months ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Olessi Nar

    3 years, 8 months ago

    Rank Math free

    .

    Reinelle

    3 years, 8 months ago

    Hello,

    It seems that you have already marked this issue as already resolved and left nothing in your previous reply.

    Could you please confirm if you still need assistance with this issue?

    Looking forward to helping you.

    Thank you.

    Rafael Hinojosa Hinojosa

    3 years, 5 months ago

    Rank Math free

    Hello, I have the same problem as Olessi Nar. I can’t connect correctly my account. I think this may be related to http and https connection as I recently change it (Around 1 month ago, and have a similar problem with another plugin)

    sc domain

    Reinelle

    3 years, 5 months ago

    Hello,

    @Rafael We have already replied to your own ticket.

    If you have further questions about this issue, please continue there to avoid duplication and we can also follow up on one thread for efficiency.

    Looking forward to helping you.

    Thank you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Can’t enable the Index Status tab Under Search Console.’ is closed to new replies.