Facebook and twitter Images not showing

#44313
Viewing 9 replies - 1 through 9 (of 9 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have tested it in Facebook Share Debugger and I got the same error as you, so I tried to go to your website and look for that image URL and I got a 404 Not Found Error.

    Could you check if that image is uploaded to the server and it has that URL? (I have added to the Sensitive Data section the URL I got the error)

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Todd
    Rank Math free

    Hi,

    I just wanted to add that you might want to try removing the Facebook image and adding it again from WordPress Dashboard > Rank Math > Titles & Meta > Homepage.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Yes, i checked the URL, the image is in my gallery but i dont know why its throwing 404 error. I have changed it and it doesn’t throw 404 anymore but still doesn’t show on Facebook

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd
    Rank Math free

    Hi Emmanuel,

    I am still getting a 404 on the image URL you shared in the sensitive data section.

    If you can open it, please try opening it in an incognito window. I suspect you have hotlink protection enabled on your server. You might want to talk to your web hosting provider about that.

    Thank you this solved the problem. Hotlinking was enabled on server.

    Alberto
    Rank Math business

    Hello Emmanuel,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    I already left a review for RankMath. Thanks for the help

    Todd
    Rank Math free

    Hi Emmanuel,

    Thank you for that, once again 🙂

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘Facebook and twitter Images not showing’ is closed to new replies.