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Issue: author page redirects to homepage
Tried till now:
WP Dashboard > Rank Math > Titles & Meta > Authors —> Already Enabled
https://rankmath.com/kb/check-plugin-conflicts/ —-> Tried this
And rankmath is conflicting with one of the most popular theme “Kadence WP”I don’t want to change my theme…
How can I resolve this issue?Thanks
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Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share a sample author URL so we can check? You can add it in the sensitive data section
It is completely secure, and only our support staff has access to that section.
Meanwhile, it’s likely that those pages are actually returning a 404 error but you have the settings under Rank Math > General Settings > Redirections set the default behavior for the 404s to be redirected to the homepage. Could you please confirm if this isn’t the case?
Looking forward to helping you.
Thank you.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘author page redirects to homepage’ is closed to new replies.