Keyword adding probem - Support

Resolved cheto
4 years, 10 months ago

Rank Math free

When I checked SEO analysis, it gives error for Focus Keywords. It says “There are 3 pages, 1 post with no focus keyword set.”. I am ignoring for pages but for the post, I can not add. When I hit enter after adding keyword, it updates the post, refreshes the page but focus keyword part is still empty. It does not suggest any keyword, as well. When I checked the other posts, in focus keyword area, keywords are in brackets. For example; [{“value”:”Keyword”}]. I released this problem today. I am using the lastest version of RankMath.

Probably it needs another update!

Viewing 11 replies - 1 through 11 (of 11 total)

Alberto
4 years, 10 months ago

Rank Math business

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

I have just created a local installation with the last Rank Math version and tested the problem you say but everything is working fine for me as you can see in the screencast: https://i.rankmath.com/imw8dQ

Could you let me know which WordPress version are you using?

Looking forward to helping you. Thank you.

cheto
4 years, 10 months ago

Rank Math free

I am using WP 5.4.

I have just done rollback for RankMath to 1.0.41.2 and tried with this version. It is working but with older version!

Michael Davis
4 years, 10 months ago

Rank Math free

Hello,

Thank you for contacting Rank Math today.

We are glad you have been able to find a work-around for the issue. We haven’t been able to replicate the issue on our end. Would you mind creating for us a staging site and sharing the access with us so we can investigate this issue further.

Looking forward to helping you. Thank you.

cheto
4 years, 10 months ago

Rank Math free

It is solved with updating. (ver 1.0.42.3).

Thank you very much for your interest about your user!

Yaleboi
4 years, 10 months ago

Rank Math free

I can’t add focused keywords anymore.

And this started since the last update

Todd
4 years, 10 months ago

Rank Math free

Hi Yaleboi,

Please hit the enter key after typing your keyword:
Add a Focus Keyword in the Classic Editor: https://i.rankmath.com/PMGTIW
Add a Focus Keyword in Gutenberg: https://i.rankmath.com/vcTxyk
Adding Focus Keyword in Elementor: https://i.rankmath.com/ztrAiv

If it doesn’t work, please share a screencast recorded using loom.com

Thank you.

Gabriele Carpino
4 years, 10 months ago

Rank Math free

With DIVI + Rankmath (ver 1.0.42.3) the problem of typing a keyword persists.
For example it’s impossibile to type letter “o” and “p”

Michael Davis
4 years, 10 months ago

Rank Math free

Hi Gabriele,

Thank you for getting in touch with us.

Divi recently fixed a similar problem with Yoast and we are currently in talks with their team to release an update for Rank Math.

I can suggest that you reach out to their team so that they can share possible timelines for fixing this issue.

Let us know if we can help further. Thank you.

Yaleboi
4 years, 10 months ago

Rank Math free

This is what I have been seeing since the update

Yaleboi
4 years, 10 months ago

Rank Math free

And the edit snippet is not working and I can only add 1 keyword and after publishing the article the focused keyword will be blank as before

Michael Davis
4 years, 10 months ago

Rank Math free

Hello Yaleboi,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Please let us know if you find the culprit.

Only the site admin would know and your users won’t be affected by this troubleshooting.

Looking forward to helping you.

Viewing 11 replies - 1 through 11 (of 11 total)

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