Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Can you please share the affected URL with us so we can further check it on our end?
We are looking forward to helping you.
Hello,
Thank you for your patience as we look into the missing itemListElements in your recipe schema.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hi, thanks for the reply. I’ll have to bring it up with my web developer.
I’ll be in touch in a couple of days.
Thanks again!
Hello,
Sure, do let us know how that goes with your developer. We will keep this ticket open for you.
We are looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I tried accessing your admin dashboard but I can’t seem to locate it. I tried accessing /wp-admin or /wp-login.php but it doesn’t seem to work. It is returning a 404 page.
Please share your admin URL so we can take a closer look at the issue.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I logged in to your website and checked the settings.
You have not added the Instruction Texts in the Recipe Instructions which causing this error.
To fix this, add the Instruction Texts in all the Recipe Instructions.
Hope this helps.
Don’t hesitate to get in touch if you have any other questions.
Hi,
Thanks a lot for your help, that fixed it.
There is, however, some non-critical issues showing up that I was hoping I could get your help with.
In the guided recipes structured data, right at the beginning, I get the message Missing field “aggregateRating”. Is this showing up because no-one has yet given any rating or is it anything else?
Also on guided recipes, under every single step in the instructions, it shows Missing field “url” and “name”. Do I need to add the post url on every step of the instructions for that to not show?
As for the “name” issue I have no clue what it could be, since I’ve named every step…
Sorry for taking so much of your time. I hope everything is solved after this.
Thanks again!
Hello,
I am glad that the first issue has been resolved.
As for the remaining non-critical issue in the Rich Result, if there’s no review in your recipe, you can safely ignore the aggregateRating warning as this only applies to recipes with reviews in it. If you do need to attach some reviews, you can make use of a 3rd-party plugin like WP Review which is compatible with our plugin.
The missing URL is the URL you insert to your recipe if there’s any internal or external reference you need to include. The same goes for the name.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hi,
Sorry for the delay. Thanks again for your help, now everything is much more clear.
Hello,
We are super happy that we could address your concern. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
