When sharing on facebook titles doesnt compare

#44253
  • Resolved Erwin Ammerlaan
    Rank Math free

    When i want to share the link of my website it doesn’t compare to the text of the facebook preview.
    I already cleared my cache.

    • This topic was modified 6 years ago by Alberto. Reason: Moved private info to sensitive data section
Viewing 9 replies - 1 through 9 (of 9 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have tried to check your website (the one you show in the screenshots) but I got an error 500. Could you check if your website is up and working?

    I have added a screenshot showing the error I got in the Sensitive Data section.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Erwin Ammerlaan
    Rank Math free

    Thats weird? Mine is fine? Can you recheck it?

    Alberto
    Rank Math business

    Hello,

    I have checked the website right now and it loaded successfully.

    After checking the home page URL in the Facebook Sharing Debugger, I got an error: You need to add the App ID. You can check it by yourself here: https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Fwww.eaweb.nl%2F

    To fix that, you should go to the WordPress Dashboard > Rank Math plugin Dashboard > Titles & Meta > Social Meta and there add the Facebook App ID; just as I show you on the following screencast:
    https://i.rankmath.com/yVLB6U

    Looking forward to helping you. Thank you.

    Erwin Ammerlaan
    Rank Math free

    I just updated all of the social links and codes.
    I think i just have to wait a time until they have procceed it.
    Thanks for you’re help 🙂

    Todd
    Rank Math free

    Hi Erwin,

    Clicking the scrape again button does the trick:
    null

    Let me know if you need help with anything else.

    Erwin Ammerlaan
    Rank Math free

    Where can you find the Scrape button?

    Todd
    Rank Math free

    Hi Erwin,

    It is right there in the screenshot I shared:
    null

    When testing via Facebook debugger:
    https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Fwww.eaweb.nl%2F

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Erwin Ammerlaan
    Rank Math free

    Thanks it works!

    Michael Davis
    Rank Math free

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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