Reports don’t show any data

#442334
  • Resolved Dmitriy Shevchenko

    3 years ago

    Rank Math free

    I keep getting Rank Math reports from some sites that don’t have any data, just the “Uh-oh” message. This is definitely not a one-off, because probably 50% of the sites have such reports, and I have (I believe) everything properly connected.

    What could be wrong?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anas

    3 years ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please add the following filter on your website:

    
add_filter( 'rank_math/analytics/log_response', '__return_true' );

    After adding the filter, please run the pending Scheduled Action on your WordPress Dashboard > Tools > Scheduled Actions > Pending
    https://yourdomain.com/wp-admin/tools?page=action-scheduler&status=pending
    pending

    When some actions have completed running, please check the Analytics log under wp-content/uploads/rank-math and share that with us.

    Looking forward to helping you.

    Dmitriy Shevchenko

    3 years ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Miguel

    3 years ago

    Hello,

    Please switch the website to a URL prefix property to be able to get the data consistently. At the moment the domain properties don’t work consistently with our implementation.

    Don’t hesitate to get in touch if you have any other questions.

    Dmitriy Shevchenko

    3 years ago

    Rank Math free

    Hmm, that’s unfortunate. Domain properties is the way to go, and yet I have to still work with URL property to make Rank Math work. I hope this gets fixed soon!

    Jeremy

    3 years ago

    Hello,

    We are glad that we could address your concern. Thank you so much for the input you shared as we constantly improve our plugin, especially in the Analytics department.

    With that said, please don’t hesitate to let us know if you have further issues with our plugin.

    We are here to help.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Reports don’t show any data’ is closed to new replies.