I already used site-health and the error is not solved
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience caused.
This is a known issue with Elementor and it is coming from their plugin. We have already informed them about this and working with them to get it fixed. This only appears in the setup wizard and will not affect any other functionality of the plugin.
Hope this helps. Let us know if you need any other assistance.
Fatal error: Uncaught Error: Call to undefined method RankMath\Post::get_simple_page_id() in /home/customer/www/lostarascos.com.mx/public_html/wp-content/plugins/seo-by-rank-math-pro/includes/modules/local-seo/class-frontend.php:45 Stack trace: #0 /home/customer/www/lostarascos.com.mx/public_html/wp-includes/class-wp-hook.php(307): RankMathPro\Local_Seo\Frontend->add_location_tags() #1 /home/customer/www/lostarascos.com.mx/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #2 /home/customer/www/lostarascos.com.mx/public_html/wp-includes/plugin.php(524): WP_Hook->do_action(Array) #3 /home/customer/www/lostarascos.com.mx/public_html/wp-content/plugins/seo-by-rank-math/includes/traits/class-hooker.php(88): do_action_ref_array('rank_math/head', Array) #4 /home/customer/www/lostarascos.com.mx/public_html/wp-content/plugins/seo-by-rank-math/includes/frontend/class-head.php(156): RankMath\Frontend\Head->do_action('head') #5 /home/customer/www/lostarascos.com.mx/public_html/wp-includes/class-wp-ho in /home/customer/www/lostarascos.com.mx/public_html/wp-content/plugins/seo-by-rank-math-pro/includes/modules/local-seo/class-frontend.php on line 45
Why does this type of error happen when trying to modify the location page that I created with rankmath?
I have several locations
I use Elementor Pro.
hello Elementor theme
Hello,
The error is coming from the PRO plugin and you have opened this ticket with a Free Rank Math account.
Can you please share the email you used to purchase the PRO subscription?
To check the issue, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
