connecting rank math account issue

#442134
  • Resolved Chargeby
    Rank Math free

    H, There is an issue to connect the rank math account and I can’t go further.
    It keeps loading the same page without connecting the account.
    I’m referring to the guide tour where to connect rank math section.

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  • My temp url is chargeby.doyll.com, but I have connected my main domain that is chargeby.it

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    When you go into WordPress Dashboard > Settings > General, do the “WordPress Address” and “Site Address” have the same setup? Meaning both URLs have the same exact value. They should be matching and not have a mismatch.

    Also, can you please try connecting your account again but this time, try doing it on an incognito tab or in a different browser?

    Let us know how that goes. Looking forward to helping you on this one

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘connecting rank math account issue’ is closed to new replies.