error log

#442054
  • Resolved Admin TV Noir

    3 years, 6 months ago

    Rank Math free

    Dear RankMath-support,

    we’ve got a ton of messages in our error log regarding your plugin, see example:

    [12-Aug-2022 18:38:29 UTC] PHP Warning: preg_match(): Compilation failed: unrecognized character after (? or (?- at offset 10 in /var/srv/www.tvnoir.de/www/wp-content/plugins/seo-by-rank-math/vendor/mythemeshop/wordpress-helpers/src/helpers/class-str.php on line 95
    [12-Aug-2022 18:38:29 UTC] PHP Warning: preg_match(): Compilation failed: unrecognized character after (? or (?- at offset 22 in /var/srv/www.tvnoir.de/www/wp-content/plugins/seo-by-rank-math/vendor/mythemeshop/wordpress-helpers/src/helpers/class-str.php on line 95
    [12-Aug-2022 18:38:29 UTC] PHP Warning: preg_match(): Compilation failed: unrecognized character after (? or (?- at offset 10 in /var/srv/www.tvnoir.de/www/wp-content/plugins/seo-by-rank-math/vendor/mythemeshop/wordpress-helpers/src/helpers/class-str.php on line 95
    [12-Aug-2022 18:38:29 UTC] PHP Warning: preg_match(): Compilation failed: quantifier does not follow a repeatable item at offset 10 in /var/srv/www.tvnoir.de/www/wp-content/plugins/seo-by-rank-math/vendor/mythemeshop/wordpress-helpers/src/helpers/class-str.php on line 95

    Any idea what to do here?

    Thanks,
    Daniel for TV Noir

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 6 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Assuming you are using the latest version of all the plugins and the themes including the WordPress version (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how this goes.

    Thank you.

    RankBot

    3 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘error log’ is closed to new replies.