Facebook debugger issue

#441431

Resolved Bako Dzagnidze
3 years, 6 months ago

Rank Math free

Hi,

I have changed my Facebook App and have inserted the new App ID and secret code to the Rank Math plugin on my WordPress website. However, when I update a post and change my featured image, the old one comes up when sharing on Facebook. And when I run it through debugger it says:
The specified ‘fb:app:id’ property is not a valid app ID. And below shows my old App ID. Is there something that I am missing?

Thanks and looking forward to hearing from you!

Viewing 3 replies - 1 through 3 (of 3 total)

Anas
3 years, 6 months ago

Rank Math business

Hello,

Thank you for contacting Rank Math.

Please click on the Scrape Again button to force Facebook to purge its cache.

Let us know how it goes.

We are here to assist you.

Bako Dzagnidze
3 years, 6 months ago

Rank Math free

Hi,

I know that and I have been doing it every day and it’s not working. My Facebook APP ID in Rank Math is different of what Facebook debugger is showing and that’s the problem.

Reinelle
3 years, 6 months ago

Hello,

Could you please share the affected URL so we can check as well? You can add it in the sensitive data section

It is completely secure, and only our support staff has access to that section.

Meanwhile, please try clearing the cache from the CDN and clearing your website’s cache for troubleshooting.

Looking forward to helping you.

Thank you.

RankBot
3 years, 5 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Facebook debugger issue’ is closed to new replies.